The following data protection declaration applies to all offers of FERCHAU GmbH.
Thank you very much for your interest in our company. Data protection has a particularly high priority for us. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (DSGVO). This statement describes how and for what purpose your information is collected and used and what choices you have with respect to your personal information. This statement is subject to change. Please inform yourself at regular intervals about changes posted here.
1 Responsible body
The responsible authority for the collection, processing and use of your personal data within the meaning of the DSGVO is
Contact details of the Data Protection Officer:
data protection officer
Tel.: +49 2261 5011-0
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or for individual measures, you can address your objection to the aforementioned contact. You can print or save this privacy statement at any time.
2 Types of data processed
- Candidate data
- Applicant data
- Customer data
- Supplier data
- Contract data
- Payment details
- Visitors of our Internet pages
3 Categories of data
- Customer contact person
3.1 Legal basis and storage period
The legal basis for data processing under the following points is Article 6(1)(f) DSGVO. Our interests in data processing are, in particular, ensuring the operation and security of the website, investigating the manner in which visitors use the website, and simplifying the use of the website. Unless specifically stated, we will only store personal data for as long as is necessary to fulfill the purposes for which it was collected.
3.2 Security measures
In accordance with Art. 32 DSGVO, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the costs of implementation, the nature, extent, circumstances and purpose of the processing as well as the varying probability of occurrence and severity of the risk to the rights and freedoms of natural persons.
Measures shall include ensuring appropriate confidentiality, integrity and availability of data by controlling physical access to and access to the data, as well as access to, inputting, disclosure, securing and separation of the data. In addition, we have established appropriate procedures to ensure the exercise of the rights of data subjects with respect to the deletion of endangered data. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 DSGVO).
4 Use of the internet pages
4.1 Access data
We collect information about you when you use this website. We automatically collect information about your usage patterns and your interaction with us and register information about your computer or mobile device. We collect, store and use data about each access to our online offer (so-called server log files). Access data includes the name and URL of the retrieved file, date and time of retrieval, transferred data volume, notification of successful retrieval (HTTP response code), browser type and browser version, operating system, referrer URL (i.e. the previously visited page), IP address and the requesting provider. We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our online services, but also for anonymous recording of the number of visitors to our website (traffic) and for the scope and type of use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalised and location-based content and to analyse traffic, troubleshoot and correct errors, and improve our services. We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit in some places (e.g. when registering, logging in, clicking links, etc.).
4.2 E-mail contact
When you contact us (e.g. via contact form or e-mail), we store your details for processing the enquiry and in the event that follow-up questions arise. We only store and use further personal data if you give your consent or if this is legally permissible without special consent.
The FERCHAU GmbH website uses temporary and permanent cookies, which contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. This makes it possible to distinguish the individual browser of a user from other Internet browsers. A specific internet browser can be recognised and identified via the unique cookie ID.
The information and offers on our website can be optimised by means of a cookie. Cookies enable us to recognise a user of our website. The purpose of this recognition is to make it easier for the user to use our website.
4.4 Google Analytics
We use Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about the use of this website by website visitors is generally transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
IP anonymisation is active on this website. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information on the use of data by Google, setting and objection options can be found in Google's data protection declaration(https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
4.5 Marketing activities
When you visit our website, the technology of Google Inc. ("Google"), Cadreon GmbH & Co. KG and Criteo SA, which are used for general marketing, retargeting and statistical purposes. These cookies can trigger personalised advertising on external websites. Also with this procedure we generate exclusively anonymous user data. Most browsers are automatically set to accept cookies. If you wish, however, you can configure your browser by changing your browser settings so that cookies are restricted or completely blocked. For comprehensive information on how to do this on a variety of browsers, please visit youronlinechoices, Network Advertising Initiative and/or Digital Advertising Alliance. You will also find information about how to delete cookies from your computer and general information about cookies.
The marketing activities on our website also include surveys on applicant satisfaction, competitions and event registrations in compliance with the applicable data protection regulations.
4.6 Social media
We use social media to communicate with active candidates/talents, applicants, customers and suppliers. We would like to point out that user data may also be processed or stored outside the EU and that this may entail risks for users. Under the Privacy Shield, certified providers from the US are required to comply with the applicable privacy laws of the EU.
Details on the processing activities and objection possibilities can be found on the Internet pages of the respective provider. Requests for information and the assertion of user rights are the easiest and most effective to assert with the respective providers. We would be happy to support you in this.
4.7 Using Web Fonts
External fonts are used on these Internet pages. The integration of these Web Fonts takes place by a server call. This server can also be located outside the EU. This will tell the server which of our Internet pages you have visited. The IP address of the browser of the terminal device of the visitor of these Internet pages is also stored on the server.
When we offer a newsletter by e-mail, we inform our customers and business partners at regular intervals about the company's offers. In principle, a newsletter from our company can only be received if a user has a valid e-mail address and has actively registered to receive the newsletter. A confirmation email will be sent to this e-mail address, which has been entered by a user for the first time for the newsletter despatch, in the double opt-in procedure to check the validity.
The personal data collected as part of a newsletter registration will only be used to send our newsletter. Furthermore, subscribers to the newsletter can be informed by e-mail if this is necessary for the operation of the newsletter service. The personal data collected as part of the newsletter service will not be passed on to third parties.
The subscription of our newsletter can be cancelled by a user at any time. The consent to the storage of personal data, which the user has given us for that, can be revoked at any time.
Each newsletter contains a corresponding link for this purpose. Furthermore, the user can inform us at any time of his revocation in another way.
4.9 Hosting and Log files
Our hosting services include infrastructure, processing power, database and storage space, sending e-mails, maintenance and security measures for the purpose of an orderly operation of our offers.
In addition to the aforementioned data types, we process content data, usage data, meta data and communication data of customers, applicants, candidates, suppliers and visitors of this online service on the basis of our legitimate interest in the reliable provision of this online service pursuant to Art. 6 Para. 1 lit. f DSGVO in conjunction with the above. Art. 28 DSGVO (conclusion of contract processing agreement).
On the basis of our above-mentioned legitimate interest, we collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the enquiring provider.
For security reasons (e.g. to clarify misuse or fraud), the above information is stored for a maximum period of 90 days and then deleted. Data, the storage of which is required by law (e.g. for evidence purposes), is excluded from deletion until the respective process has been finally clarified.
4.10 Integration of third-party services and content
We use content or service offers from third parties within the offers on our Internet pages on the basis of our legitimate interest in order to integrate their content and services, such as sharing, videos or plug-ins (hereinafter uniformly referred to as "content").
This always presupposes that the providers of this content know the IP address of the user, since without the knowledge of this IP address the content could not be sent to a user's browser. The IP address is therefore required for the presentation of this content. We strive to use only the content, the respective providers of which use the IP address only for the distribution of the content. Third parties may also store cookies on the user's device. These cookies may contain, among other things, technical information about the browser and operating system, referring websites, visit times and other information about the use of our online services.
5 Privacy of applicants, candidates/talents, customers and suppliers
5.1 Customer contact person/customer
The data on customer contact persons comes from personal information and personal contacts. The data will be used for the purpose of initiating business and for customer service. The legal basis is the initiation of the contract. The data is only used internally. There shall be no transfer to third countries or international organisations. We process the data to customer contact persons as long as it is necessary for the fulfilment of our contractual purposes and legal obligations as well as for the contract initiation.
The data of candidates/talents comes from external databases and job portals. The data is used for the purpose of candidate and talent management to fill customers' project vacancies. The legal basis is the standard permit for data processing in the employment context. Recipients of the data are office employees and customers of the responsible department. There shall be no transfer to third countries or international organisations. The deletion period is 6 months after the initial entry of the data. If a candidate gives his consent, his data will be stored for another 24 months.
Applicants' data ise taken from application documents as well as from external databases. The data is used for the purpose of applicant management to fill customers' project vacancies and for applicant satisfaction surveys. The legal basis is the standard permit for data processing in the employment context. Recipients of the data are office employees and customers of the responsible department. There shall be no transfer to third countries or international organisations. The deletion period is 6 months after the start of the application procedure. If an applicant gives his consent, his data will be stored for another 24 months.
The data originates from suppliers' offers by e-mail or via a cooperation network. The purpose of the processing is the supplier administration and business initiation. The legal basis is the fulfilment and initiation of the contract. Recipients of the data are office employees and customers of the responsible department. We process the data on suppliers as long as it is necessary for the fulfilment of our contractual purposes and legal obligations as well as for the initiation of the contract.
We use Salesforce as our central CRM system. Customers', candidates', applicants' and suppliers' data is stored on servers of our software partner Salesforce. They are stored by us for the purposes specified in the preceding chapters. Salesforce.com is a certified licensee of the TRUSTe Privacy Seal. For more information about salesforce.com's handling of personal information, see the full privacy statement at https://www.salesforce.com/de/company/privacy. If you have any questions regarding the data protection declaration or the handling of personal data, please send them here or by post to the following address: Salesforce.com Privacy; The Landmark @ One Market Street, Suite 300; San Francisco, CA 94105, USA.
6 Your rights as the subject of data processing
6.1 Your rights as the subject of data processing
Under the applicable laws, you have various rights with respect to your personal information. If you wish to exercise these rights, please send your enquiry by e-mail or by post to the address stated in paragraph 1, clearly identifying yourself. Below you will find an overview of your rights.
6.2 Right to confirmation and information
You have the right at any time to receive confirmation from us as to whether personal data concerning you will be processed. If this is the case, you have the right to obtain from us free information about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:
- the processing purposes;
- the categories of personal data to be processed;
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right to rectify or delete personal data concerning you or to limit the processing by the controller or to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, any available information about the origin of the data;
- the existence of automated decision making including profiling in accordance with Article 22(1) and (4) DSGVO and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing for you.
Where personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards in accordance with Article 46 DSGVO in relation to the transfer.
6.3 Right to rectification
You have the right to demand from us immediately the correction of incorrect personal data concerning you. Taking into account the purposes of the data, you have the right to request the completion of incomplete personal data - even by means of a supplementary statement.
6.4 Right to cancellation ("right to be forgotten")
You have the right to request that we delete any personal information about you immediately and we are obligated to delete any personal information immediately if any of the following reasons apply:
- Personal data is no longer necessary for the purpose for which it was collected or otherwise processed.
- you revoke the consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the DS Block Exemption Regulation and there is no other legal basis for the processing.
- you object to the processing under Article 21(1) DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing under Article 21(2) DSGVO.
- The personal data has been processed unlawfully.
- The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
- the personal data were collected in relation to information society services offered pursuant to Article 8(1) of the DSGVO.
If we have made the personal data public and we are obliged to delete it, we will take reasonable measures, including technical measures, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data, taking into account the available technology and implementation costs.
6.5 Right to limitation of processing
You have the right to demand that we restrict processing if one of the following conditions is met:
- the accuracy of the personal data is disputed by you for a period of time that allows us to verify the accuracy of the personal data,
- the processing is unlawful and you refused to delete the personal data and instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
- you have lodged an objection against the processing pursuant to Article 21 paragraph 1 DSGVO, as long as it has not yet been established whether the legitimate reasons of our company outweigh yours.
6.6 Right to data transferability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer such data to another responsible person without interference by us, provided that
- the processing is based on a consent pursuant to Article 6(1)(a) DS Block Exemption Regulation or Article 9(2)(a) DS Block Exemption Regulation or on a contract pursuant to Article 6(1)(b) DS Block Exemption Regulation; and
- the processing is carried out by automated means.
In exercising your right to data transfer in accordance with paragraph 1, you have the right to obtain that the personal data be transmitted directly by us to another responsible person, insofar as this is technically feasible.
6.7 Right of objection
You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data under Article 6(1)(e) or (f) of the DS Block Exemption Regulation, including profiling based on those provisions. We no longer process personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.
6.8 Automated decisions including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you.
6.9 Right to revoke consent under data protection law
You have the right to revoke your consent to the processing of personal data at any time.
6.10 Right to complain to a supervisory authority
You have the right to complain to a supervisory authority, in particular in the Member State in which you are staying, at your place of work or at the place where the alleged infringement was committed, if you consider that the processing of your personal data is unlawful.
7 Automated decision making
There is no automated decision-making on the basis of the personal data collected.
8 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we use your personal data only within our company. If and to the extent that we involve third parties in the performance of contracts, such personal data shall only be provided to the extent that the transmission is necessary for the corresponding service. In the event that we outsource certain parts of the data processing ("order processing"), we contractually require contract processors to use personal data only in accordance with the requirements of applicable data protection laws and to ensure the protection of the rights of the data subject. No data will be transferred to entities or persons outside the EU outside the cases referred to in this declaration in point 2.4 and there are no plans to do so.