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Avoid the pitfalls of works and service contracts

In order to implement works and service contracts in accordance with current law, the client and the contractor must be familiar with and follow the statutory provisions. If they fail to do so, both sides may be faced with severe penalties. With clearly defined processes and 100 internal and external audits per year, FERCHAU collaborates with its customers to support them with both types of contracts. We guarantee individual and personal support for you with over 100 branches. Your local specialists will help you design, manage and implement your works and service contracts in accordance with the law and make sure that all process steps are followed. We give you our word – as well as the certified confirmation by DEKRA, an independent inspection institute.

What pitfalls are there if works contracts and service contracts are improperly executed?

Perfor­mance speci­fi­ca­tion

An inadequate definition of successful performance or the performance specification

Incorrect handling of the selection processes

The selection of the executor is the sole responsibility of the contractor in the contract for work or services. The client may not influence the selection.

Incorrect handling of the authority to issue instructions

The authority to issue instructions lies solely with the contractor in the works or service contract. The client may not issue direct instructions to the executors.

Lack of organisational separation

Giving executors assignments beyond the agreed trades. Integration into the client’s workflows is not permissible. The planning freedom lies exclusively with the contractor.
 

Consequences trap

Conse­quences for viola­tions

If the basic rules for works and service contracts are violated, the legislator may object to covert temporary employment, with the following consequences

Expertise and consulting

That’s why it is better to count on the right experts at FERCHAU

More than 50 years of expe­ri­ence with works and service contracts

Tools and certi­fied processes that support you in project manage­ment

Consul­ting and imple­men­ta­tion exper­tise at your loca­tion thanks to our 100 bran­ches across Europe

Safety thanks to more than 100 internal and external audits per year

Certi­fied lega­lity in works and service contracts

Digital excel­lence thanks to relaX

relaX sets new standards in Managed Service Providing for works and service contracts. The intuitive software tool was developed as a collaboration platform to take pressure off you and avoid errors.

Discover the tool now

Talk to our experts

We will develop tailor-made works and service contracts with you

When it comes to developing and implementing works and service contracts, play it safe with FERCHAU. Our experts will provide consultation and support you for the entire duration of the collaboration – from the preparation of contracts and management to contract implementation and conclusion. Talk to our specialists in your area. We will advise you in an expert, competent manner and in accordance with applicable law. For your safety, for our common success.

Find your contact person now

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Austria